Shopeeyo Terms & Conditions
Shopeeyo Terms & Conditions
These Terms & Conditions ("Agreement") govern your access to and use of the platform, website, and services ("Services") provided under the brand name Shopeeyo, owned and operated by Smith Tech Ventures LLP ("we," "us," or "our"). By accessing, browsing, registering, or otherwise using our Services, you agree to be legally bound by the terms and conditions set forth in this Agreement.
If you do not agree to these Terms in their entirety, you must immediately discontinue any use of our Services.
Shopeeyo reserves the right, at its sole discretion, to modify, update, or revise these Terms & Conditions at any time. All modifications will become effective immediately upon posting on the platform unless otherwise specified. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of and agreement to the changes.
We encourage you to review these Terms periodically to stay informed about your rights and responsibilities when using Shopeeyo.
1. DEFINITIONS
In this Agreement:
"Platform" refers to the Shopeeyo website and mobile application where services are provided.
"Vendor" refers to third-party businesses or individuals who offer products and/or services through Shopeeyo.
"Customer" refers to any individual or entity that uses the Services for purchasing or engaging with vendors on the Platform.
"User" refers to any person who accesses or uses the Services, whether as a Customer, Vendor, or otherwise.
2. DESCRIPTION OF SERVICES
Shopeeyo operates a digital marketplace platform that connects customers with local vendors for the purchase of various products and services. Shopeeyo provides tools and systems to facilitate transactions, including but not limited to:
Listing of products and services offered by vendors.
Payment processing services.
Delivery and logistics solutions.
Customer service support.
3. ELIGIBILITY AND USER RESPONSIBILITIES
You must be at least 18 years of age or possess the legal capacity to enter into a binding contract under applicable laws in your jurisdiction to use the Services.
By using our Services, you confirm that all information provided during registration or use is accurate, up-to-date, and complete.
You agree to comply with all applicable local, national, and international laws and regulations in using the Services.
4. ACCOUNT CREATION AND SECURITY
To access certain features of the Platform, users may need to create an account by providing accurate personal or business details, as requested.
You are responsible for maintaining the confidentiality of your login credentials and agree to notify us immediately if you suspect any unauthorized use of your account.
Shopeeyo is not responsible for any loss or damage arising from your failure to comply with this security obligation.
5. INTELLECTUAL PROPERTY RIGHTS
Shopeeyo owns or licenses all intellectual property related to the platform, including the website, mobile applications, content, and software used in the provision of the Services.
Users are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform strictly for personal or business purposes within the confines of this Agreement.
All trademarks, logos, and service marks displayed on the Platform are the property of Shopeeyo or its licensors. You may not use these trademarks without prior written consent.
6. USER-GENERATED CONTENT
Users may submit content including but not limited to reviews, comments, feedback, and product images ("User Contributions").
By submitting User Contributions, you grant Shopeeyo a perpetual, irrevocable, worldwide, royalty-free license to use, display, distribute, and modify such content for promotional, marketing, and operational purposes.
You represent and warrant that all User Contributions are your original work, do not infringe on third-party rights, and are not defamatory, obscene, or unlawful.
7. PAYMENT AND TRANSACTIONS
All transactions made via Shopeeyo are processed through a third-party payment gateway, which is responsible for securing payment details.
Vendors set the prices for their products and services, and Shopeeyo is not responsible for any discrepancies, issues, or disputes relating to pricing.
In the event of a dispute regarding payment or transactions, customers are encouraged to contact Shopeeyo's customer support for assistance in resolution.
8. PROHIBITED ACTIVITIES
You agree not to engage in the following activities while using the Services:
Engaging in fraudulent transactions or activities.
Attempting to access, hack, or modify the functionality of the Platform or any associated systems.
Uploading or transmitting malicious code, including viruses, malware, or spyware.
Impersonating another person or entity, or misrepresenting your affiliation with any entity.
Violating any applicable law, regulation, or third-party rights.
Any violation of these provisions may result in immediate termination of your access to the Services, legal action, and liability for damages.
9. PRIVACY AND DATA PROTECTION
Shopeeyo is committed to protecting the privacy of its users. For more information about how we collect, store, and process your personal data, please refer to our Privacy Policy.
By using the Services, you consent to the collection and use of your personal data as described in the Privacy Policy.
10. TERMINATION AND SUSPENSION
Shopeeyo reserves the right to suspend or terminate your access to the Services at its sole discretion, with or without notice, if we believe you have violated these Terms.
Upon termination, you must immediately cease all use of the Services, and Shopeeyo reserves the right to delete your account and all associated data.
You may terminate your account at any time by contacting Shopeeyo support, but this does not relieve you of any obligations incurred prior to termination.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Shopeeyo and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Services.
Shopeeyo’s total liability for any claim arising out of or relating to these Terms shall not exceed the total amount paid by you to Shopeeyo in the 12 months preceding the claim.
We do not guarantee uninterrupted access to the Services and are not liable for any downtime, service disruptions, or technical failures.
12. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Shopeeyo, its affiliates, officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of:
Your use of the Services.
Your violation of these Terms or any applicable law.
Your infringement of any third-party intellectual property rights or other rights.
13. DISPUTE RESOLUTION
Informal Resolution: Before seeking legal recourse, you agree to attempt to resolve any disputes through informal negotiation with Shopeeyo.
Binding Arbitration: If informal negotiations fail, any disputes will be resolved through binding arbitration, conducted in Kottayam, Kerala, under the rules of the International Commercial Arbitration Court (Brussels, Belgium).
Class Action Waiver: Any arbitration proceedings will be conducted individually, and you agree not to participate in any class action, collective, or representative arbitration.
14. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of India, and you consent to the exclusive jurisdiction of the courts of Kerala Kottayam for any disputes.
15. FORCE MAJEURE
Shopeeyo shall not be held liable for any failure or delay in the performance of its obligations under this Agreement due to events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, government actions, technical failures, or labor strikes.
16. MISCELLANEOUS
Entire Agreement: This Agreement constitutes the entire understanding between you and Shopeeyo concerning your use of the Services and supersedes any prior agreements or communications.
Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Assignment: Shopeeyo may assign or transfer its rights and obligations under this Agreement at its discretion.
Waiver: Failure to enforce any provision of this Agreement shall not be deemed a waiver of future enforcement.
17. CONTACT INFORMATION
For any questions or concerns about these Terms or the Services, please contact us at:
📧 Email: info@shopeeyo.com
☎️ Phone: 8089044850